The Store
- What is OrderMysterShops.com?
- OrderMysteryShops.com is a mobile mystery shopping platform that allows you to order one or more mystery shops online.
- Why should I order mystery shops online?
- This service is offered by Confero, who has over 34 years of experience as a mystery shopping provider. The process is easy for you, and the surveys are already created. The setup time is fast, which means you can act on any shop findings quickly.
- Is there a minimum number of shops? No! OrderMysteryShops.com allows you to order just one shop, or more than one.
- What type of contract you do offer?There is no contract for ordering of mystery shops online. For information on a customized program or long-term mystery shopping needs, click here to email us.
Reports
- Will my mystery shop reports include pictures?
- Some surveys allow for photos. Each survey will show where shopper photos are required. Most require the shopper to submit a photo of a receipt or business card.
- Does someone review the reports before I get them?
- No, this service allows for the shopper to submit the report directly to you after they complete the shop. If you feel the shop was not completed correctly, you will have the opportunity to dispute it.
- How quickly do I receive my reports?
- Shoppers are required to submit their reports the same day as the shop date.
- Who can see the reports?
- When ordering the shops, you let us know the names and emails of those who should receive your reports. Our system is secure and only those you designate will be able to view the mystery shop results.
Shops and Shoppers
- How does mystery shopping work?
- Mystery shopping allows anonymous customers to enter a business, evaluate the products and services offered, naturally interact with employees and report findings. They complete a detailed survey. Posing as average customers, mystery shoppers can receive unbiased treatment and thus can give accurate, objective feedback.
- How do I know the shoppers really conducted the mystery shop?
- They submit a survey answering questions on the experience. Each survey contains either a receipt or business card upload, or geo code that verifies the location name and address.
- How frequently may a store be shopped?
- As frequently as you want!
- Still have questions?